Privacy Policy

Last updated: 2 June 2026

This Privacy Policy explains how Softbox ("we", "us", the "app") collects, uses and protects your information when you use the app.

Information we collect

• Photos you provide: selfies and images you upload to generate AI portraits.
• Generated images: the AI photos the app creates for you.
• Account & usage data: an anonymous user identifier, purchases/subscriptions, token balance, and basic analytics about how the app is used.
• Device data: standard technical data (device type, OS version, app version) used for diagnostics and improvements.

How we use your information

• To generate AI portrait photos from the images you provide.
• To operate features such as photo packs, token balances and subscriptions.
• To improve app performance, fix issues and develop new features.

Sharing to TikTok and other platforms

If you choose to share your generated photos to TikTok or another platform, the app hands the selected images to that platform's own sharing interface. You review and confirm the post inside that platform; we do not post on your behalf and we do not access your TikTok account or its data.

Third-party services

We use trusted third-party providers to deliver the app, including cloud hosting and storage, AI image generation, analytics and payment/subscription processing. These providers process data only as needed to provide their services.

Data retention

Uploaded and generated images are retained only as long as needed to provide the service. You may request deletion of your data at any time using the contact below.

Children's privacy

The app is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect their data.

Your rights

You may request access to, correction of, or deletion of your personal data. To do so, contact us at the address below.

Contact

Email: support@softbox.app